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Shipping & Return Policy

Customer Service & Tech Support: 1-888-779-5077
Our Business Hour:
9 A.M. to 5 P.M. Pacific Time
Mon. thru Fri. except for national holidays

Phone Orders: 1-888-779-5077
By email:

Standard Mailing Address: (Not available for customer visits)
Home Antenna
468 S. San Dimas Ave.
San Dimas, CA 91773

Select A Topic:

  • Our Contact information
  • Delivery
  • Return Policy
  • 90 days Defects Free Warranty
  • Delivery
  • Free Shipping Promotion Policy
  • International Orders
  • Ordering Methods:
    Phone Orders
    Email Orders>
    Mail Orders
  • Payment methods:
    Credit Cards
    COD Orders
  • Shipping Information:
    UPS Ground Map
    Domestic Orders
    Express Orders
  • California Customers


    Ordering Methods:
    Orders can be placed by phone, e-mail or mail. Orders can be taken either by our sales person or by voice mail.

    Phone Orders:
    Call our Sales Department at 1-888-779-5077

    Email Orders:
    Orders can be placed by e-mail at

    Mail Orders:
    Orders can be placed by mail and should be sent to:
    468 S San Dimas Ave, San Dimas CA 91773, U.S.A.

    Payment methods:
    Check, money order or acceptable charge card must accompany your order. All payments must be in U.S. dollars. Returned checks are subject to $20.00 service charge. Please make check payable to "Bolide Group"

    Credit Cards:
    We accept Mastercard, Visa, American Express and Discover. Credit Card orders placed by mail, e-mail, or other means, must be accompanied by a copy of the card, written authorization, and signature of the card holder. If the order is placed by phone, a faxed copy of the order request and the cardholders signature will be required. If a facsimile machine is not available, the order will be subject to verification.

    COD Orders:
    We do not accept COD orders.

    California Customers:
    Orders delivered within the state of California require us to collect California State Sales Tax unless we have a resale card on file. Please add 9% sales tax to your order.

    Shipping Information:
    Domestic Orders
    home antenna ground shipping map
    Express Orders: We recommend UPS Next Day Air Service or UPS Second Day Service if express shipping is requested. We try to ship these orders the day they are placed. We charge the normal UPS Red and UPS Blue fee only.

    Home Antenna strives to fulfill all of the orders that we process within the quoted time-frames. *Not responsible for delays caused by extreme weather conditions, a force majeure, shipping carrier, acts of war, terrorism, acts of nature or other events beyond our control*

    Except during holiday seasons and rush periods, all orders are processed and shipped within two business days of receipt. If orders are placed before 2PM ESD, we will guarantee to ship your antenna orders by the same day. However, if an item is unfortunately out of stock, we will hold the order until item arrives. If you do not want your order held for out of stock items, please contact our customer service department @626-820-8810 or email to with your order number ready. Delivery via UPS Ground is usually made within 4 working days.

    Free Shipping Promotion Policy

    Free Shipping Offers are only qualified to shipment to contiguous United States(This excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico) All international orders are not qualified for any free shipping promotions on our website. Additional shipping/custom charge may be collected from customers if orders are placed online. All international payments must be made by wire transfer or bank deposit or through PayPal. Please contact us for an international shipping price quote before you make any payment. Buyers are responsible for any import duties and taxes that required by the custom of your own country.

    International Orders

    International Customers must pay for any import duty, if customer refuses to pay this duty amount, customer will be fully responsible for all shipping cost for both going out and returning.

    Return Policy

    No Restocking Fee. 90 Days Money Back Guarantee

    All returns must be authorized. Authorization and shipping instructions (with RMA # ) can be obtained from our customer service representatives. Return your product via UPS or USPS with RMA# marked on the surface of your package, prepaid and insured, for your protection. (Please note, customers have to be responsible for return shipping cost). NO Restocking fee needed. Shipping fee is non-refundable. Ninety (90) days money back guarantee. After ninety (90) days from the invoice date, we do not accept any return or issue any refund on return.

    Non-Refundable Shipping Costs: Orders that received any 'Free Shipping' offer that are subsequently returned for refund will have the original shipping charge deducted from your refund. (Unless the product is defective, you will then be issued a return label from our sales staff.)


    2 Years Warranty. 100% Customer Satisfactions

    We guarantee all Home Antennas' antenna products to be free of defects in workmanship and material for 2 years after sale to customers. We will replace the whole package or repair specific parts if any part is defective or doesn't function appropriately. Customers are responsible for paying for the shipping cost of exchange and replacement.

    Exception to USB-TV and any refurbished items, warranty only covers Manufacturer’s defects for up to 90 days from date of purchase.

  • Warranty only cover Manufacturer's defects for upto 90 days from the date of purchase
  • Warranty does not cover user’s mishandling of the products (dropped or abused)
  • Do not immerse device in water or handling the device with wet hands.
  • Do not leave the device under the hot sun or in direct sunlight.
  • Do not use the device in extreme heat or cold temperature.
  • Switches and buttons can easily break if excessive force is used.

    Please Note!

    We are not responsible for printing errors. Supply until stock is available. Prices are subject to change without notice. Some pictures may vary from actual item. Wholesalers and distributors are welcomed.

    The prices on this web site might different from those in our stores because our local stores are staffed with a wide variety of product specialists and support staff, each of whom make an effort to be responsive and pleasant to deal with. The cost of this customer service is an increased overhead for our in-store prices, to pay for the store space, the training of our employees, and other considerations not present online. We're happy to offer reduced prices online and hope that you will be satisfied with your purchase no matter where you decide to buy.

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